Careers
Work in the excitement of Las Vegas without leaving Alberta
The Glitch Gains is always looking for high-energy individuals to join our team.
Whether you’re looking for your next career move, some extra summer cash or just a new opportunity in a fun environment, we encourage you to apply – competitive wages, excellent gratuities.
FEatured position
Casino Player Development Representative
We are seeking a motivated and relationship-driven Casino Player Development Representative to grow our player base, strengthen relationships with high-value players, and promote Glitch Gains facilities and offerings. This role combines sales and marketing, business development, VIP hosting, strategic reporting, and exceptional guest service in a fast-paced, people-first environment.
Key Responsibilities
· Develop new business relationships by identifying and introducing new guests to Glitch Gains
· Develop and maintain strong, long-term relationships with high-value casino players
· Actively market casino facilities, gaming products, services, and on-site amenities
· Promote casino events, promotions, and property offerings
· Host VIP events and entertain players both on-site and off-site
· Travel outside of the Calgary area as required to support player development initiatives
· Provide personalized service based on guest preferences and gaming activity
· Track player activity, engagement, and campaign performance
· Prepare weekly reports for the Casino General Manager detailing player development activities and marketing strategies
· Analyze player trends and recommend strategies to improve acquisition, retention, and revenue
· Collaborate with marketing and casino operations teams to align initiatives and goals
· Represent Glitch Gains with professionalism, discretion, and integrity
Qualifications & Requirements
· Proven experience in sales and marketing
· Casino and/or gaming industry experience required
· Strong customer service and relationship-management background
· Fluency in English, Hindi, and Punjabi (spoken) is required
· Valid security clearance or ability to obtain one
· ProServe certification (required)
· AML (Anti-Money Laundering) certification (required)
· Reliable personal transportation required
· Ability to work evenings, nights, weekends, and holidays as required
· Comfortable hosting VIP events and representing the brand in social and professional settings
· Strong interpersonal, communication, and reporting skills
· Guest-focused with a results-driven mindset
Remuneration & Benefits
· Compensation and benefits will be negotiated with the successful candidate, based on experience, qualifications, and performance expectations
Why Join Glitch Gains
· Full-time opportunity in an exciting and evolving industry
· Be part of a fun, vibrant, and energetic workplace culture
· Dynamic, fast-paced, and people-focused environment
· Performance-driven role with growth and development potential
· Opportunities for career advancement within casino marketing and leadership
Apply Today – Send Resumes to jdoyle@dfic.ca
If you’re looking for a career in a fun, vibrant company and thrive on building high-value guest relationships in a dynamic entertainment environment, we’d love to hear from you.
Available Positions
- Housekeeping Room Attendants
- Food & Beverage Servers
- Security Personnel
- Surveillance Investigator
- Hotel Bellman
- Front Desk Agents
- Banquet Servers
To find out more about our employment opportunities or to be considered for current openings, please e-mail your cover letter and resume.